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Barista Evaluation Form

Barista Evaluation Form Template for Hong Kong

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Key Requirements PROMPT example:

Barista Evaluation Form

"I need a comprehensive Barista Evaluation Form for our chain of 15 coffee shops across Hong Kong, which will be implemented starting January 2025, with emphasis on standardized scoring across locations and detailed sections for both technical skills and customer service metrics."

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Document background
The Barista Evaluation Form is designed for use in Hong Kong's food and beverage industry to systematically assess and document the performance of baristas across various competency areas. This document becomes necessary during regular performance reviews, promotion considerations, or when addressing specific performance issues. It encompasses evaluation criteria aligned with Hong Kong's food safety regulations, employment standards, and industry best practices. The form is structured to assess both technical skills and soft skills, providing a balanced evaluation of a barista's overall competency while maintaining compliance with local employment and data privacy laws. Regular use of this evaluation form helps maintain service standards, identify training needs, and support professional development within the organization.
Suggested Sections

1. Employee Information: Basic details including name, employee ID, date of hire, and evaluation date

2. Evaluator Information: Name and position of the person conducting the evaluation

3. Core Coffee Making Skills: Assessment of fundamental barista skills including espresso extraction, milk steaming, and latte art

4. Technical Knowledge: Evaluation of coffee bean knowledge, equipment operation, and maintenance procedures

5. Customer Service: Assessment of customer interaction, order taking, and problem-solving abilities

6. Health and Safety Compliance: Evaluation of adherence to food safety regulations and workplace safety procedures

7. Speed and Efficiency: Assessment of time management and ability to handle peak service periods

8. Cleaning and Maintenance: Evaluation of workspace cleanliness and equipment maintenance practices

9. Overall Performance Score: Final scoring and performance rating calculation

10. Development Plan: Identified areas for improvement and specific action steps

11. Signatures: Space for evaluator and employee signatures acknowledging review

Optional Sections

1. Specialty Drink Preparation: Assessment of ability to prepare cafe-specific specialty beverages, used when establishment offers unique drink menu

2. Food Handling: Evaluation of food preparation and handling skills, included when barista role includes food service

3. Training Capabilities: Assessment of ability to train new staff, included for senior baristas or shift leaders

4. Equipment Troubleshooting: Detailed evaluation of ability to diagnose and resolve equipment issues, used for more technical roles

5. Inventory Management: Assessment of stock control and ordering skills, included for baristas with inventory responsibilities

Suggested Schedules

1. Scoring Rubric: Detailed criteria and standards for each evaluation category

2. Skills Checklist: Comprehensive list of required technical skills and proficiency levels

3. Health and Safety Guidelines: Reference guide for relevant food safety and workplace safety requirements

4. Equipment Operation Procedures: Standard operating procedures for coffee equipment

5. Customer Service Standards: Detailed expectations for customer interaction and service delivery

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Evaluation Period
Performance Rating Scale
Competency Level
Evaluator
Evaluee
Espresso Standards
Milk Texturing
Latte Art
Extraction Time
Dosing
Tamping
Coffee Calibration
Quality Standards
Food Safety Protocols
Workplace Safety Standards
Customer Service Metrics
Peak Service Period
Standard Operating Procedures
Preventive Maintenance
Equipment Cleaning Protocols
Personal Hygiene Standards
Cross-Contamination
Development Plan
Improvement Areas
Performance Objectives
Review Meeting
Scoring Criteria
Assessment Categories
Technical Proficiency
Service Excellence
Relevant Industries

Food and Beverage

Hospitality

Retail

Restaurant

Hotels

Catering

Coffee Shops

Quick Service Restaurants

Relevant Teams

Human Resources

Food and Beverage Operations

Quality Assurance

Training and Development

Restaurant Operations

Customer Service

Food Safety and Compliance

Relevant Roles

Barista

Senior Barista

Head Barista

cafe Manager

Food and Beverage Manager

Coffee Shop Supervisor

Restaurant Manager

Training Manager

Quality Assurance Manager

Operations Manager

HR Manager

Industries
Employment Ordinance (Cap. 57): Primary legislation governing employment relationships in Hong Kong, which would affect how performance evaluations should be conducted and documented
Personal Data (Privacy) Ordinance (Cap. 486): Regulates the collection, handling and storage of personal data, ensuring employee evaluation records are managed appropriately and confidentially
Food Safety Ordinance (Cap. 612): Sets requirements for food safety and hygiene standards that should be included in barista evaluation criteria
Occupational Safety and Health Ordinance (Cap. 509): Establishes workplace safety requirements that should be incorporated into performance evaluation criteria for food service workers
Trade Descriptions Ordinance (Cap. 362): Relevant for evaluating barista's accuracy in product description and service delivery to customers
Food Business Regulation (Cap. 132X): Specific regulations governing food preparation and handling that should be reflected in barista performance criteria
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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