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Software As A Service Licence Agreement
"I need a Software As A Service Licence Agreement for my UK-based fintech company that will be providing cloud-based payment processing software to enterprise clients, with specific emphasis on data security and regulatory compliance for financial services."
1. Parties: Identification and details of the contracting parties (Service Provider and Customer)
2. Background: Context of the agreement and brief description of the service being provided
3. Definitions: Key terms used throughout the agreement including relevant legislation references
4. Service Provision: Details of the SaaS services being provided and service delivery terms
5. Licence Grant: Scope and terms of the software licence including usage restrictions
6. Fees and Payment: Payment terms, pricing, and billing arrangements
7. Data Protection: GDPR compliance, data processing terms, and data security obligations
8. Intellectual Property Rights: Ownership and protection of IP, including third-party rights
9. Confidentiality: Protection of confidential information and trade secrets
10. Term and Termination: Duration, renewal terms, and termination provisions
11. Liability and Indemnities: Limitation of liability and indemnification terms
1. Service Level Agreement: Specific performance metrics, availability targets, and remedies for service failures
2. Security Requirements: Specific security measures, compliance requirements, and security breach procedures
3. Professional Services: Additional implementation, training, or consulting services terms
4. Disaster Recovery: Business continuity and disaster recovery procedures and obligations
1. Schedule 1 - Service Description: Detailed description of the SaaS service, functionality, and technical specifications
2. Schedule 2 - Service Level Agreement: Detailed performance metrics, availability targets, and service credit calculations
3. Schedule 3 - Pricing Schedule: Detailed pricing structure, payment terms, and fee calculations
4. Schedule 4 - Data Processing Agreement: Detailed data protection terms, processing activities, and security measures
5. Schedule 5 - Support Services: Details of technical support levels, maintenance services, and response times
6. Schedule 6 - Security Policy: Detailed security requirements, procedures, and compliance obligations
Authors
Authorised Users
Business Day
Charges
Confidential Information
Customer Data
Data Protection Legislation
Documentation
Effective Date
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Normal Business Hours
Personal Data
Renewal Period
Service Credits
Service Levels
Software
Subscription Term
Support Services
System Requirements
Term
Third Party Software
User Subscriptions
Virus
Service Provision
Payment Terms
Service Levels
Data Protection
Confidentiality
Intellectual Property Rights
Warranties
Limitation of Liability
Indemnification
Term and Termination
Force Majeure
Security Requirements
Service Support
Acceptable Use
Audit Rights
Assignment
Dispute Resolution
Governing Law
Entire Agreement
Variation
Notices
Third Party Rights
Severability
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