Define: Escalated Complaint

How is Escalated Complaint defined in a legal contract?

• Escalated Complaint means a complaint that has been forwarded to a Cable Operator by an undisclosed authority. Seen in 17 SEC filings.
• Escalated Complaint means a complaint that isn't satisfactorily resolved and has been set forth using any method a service provider has provided for the submission of escalated complaints. This also includes any complaints directed towards any of the service provider's officers, board members, or senior management. Seen in 1 SEC filing.
• Escalated Complaint means any regulatory complaint or inquiry concerning acts or omissions of any party, in consideration of a service provider's performance of their services or dealing with the purchased loans. Seen in 1 SEC filing.

These definitions have been made concise, have used plain English and maintained their clear meaning, fit for use in formal documents and legal contracts.

Note: The Genie AI Legal Assistant pulled this data out of the SEC EDGAR Database of 500,000 records from the past 22 years of filings. We regularly update this page as new filings and definitions come in.

Search EDGAR for 'Definitions of escalated complaint' yourself to verify these results. We are always keen to point people to source documents.

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Which definition should you use?

🤔 Our AI Legal Assistant has combined and improved the above descriptions to create market-standard 'Genie definitions' below, with guidance on which documents and which industry to use for each.

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Genie Definition 1

• Escalated Complaint means a complaint forwarded to a [party] due to inadequate resolution.

Relevant Contract Types

• Service Agreements
• Vendor Contracts
• Client Contracts
• Employment Agreements

Relevant Circumstances

• During dispute resolution processes
• Evaluation of customer service satisfaction
• Management of client relationships
• Dealing with workplace grievances

Relevant Sectors

• Telecommunications
• Customer Service
• Software as a service (SaaS)
• Human Resources

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Genie Definition 2

• Escalated Complaint means a regulatory complaint against any party's actions or omissions related to performance of services.

Relevant Contract Types

• Partnership Agreement
• Franchise Agreements
• Consulting Agreement
• Non-disclosure Agreement (NDA)

Relevant Circumstances

• Terms of service's dispute resolution
• Compliance audits and issues
• Management of vendor performance
• Investigation of breaches in confidentiality

Relevant Sectors

• Legal Services
• Information Technology
• Finance
• Healthcare

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