Escalation Letter Template for Denmark

The Escalation Letter is a crucial business document used when standard communication channels have failed to resolve an issue satisfactorily. Under Danish law, this formal document serves as an important step in the dispute resolution process, often preceding legal action. It typically includes detailed documentation of the issue, references to previous communication attempts, specific demands for resolution, and clear timelines for response. The Escalation Letter should comply with Danish business communication standards and relevant legislation, including the Danish Contracts Act and Administration of Justice Act. This document is particularly important as it creates a formal record of the escalation process and can be significant in any subsequent legal proceedings. It's commonly used in situations involving contract breaches, payment disputes, service delivery issues, or other significant business disagreements.

1. Recipient Details: Full name, title, and address of the recipient, including their position and department if applicable

2. Reference Information: Contract number, project reference, or other relevant identifying information

3. Subject Line: Clear indication that this is an escalation notice regarding specific issue

4. Issue Background: Concise summary of the original issue and its impact on the business relationship

5. Previous Communication History: Chronological summary of previous attempts to resolve the issue

6. Current Status: Description of the current situation and why escalation is necessary

7. Specific Demands/Requests: Clear statement of what actions are required from the recipient

8. Timeline for Response: Specific deadline for response or action

9. Consequences of Non-Resolution: Clear statement of next steps if the matter remains unresolved

10. Closing: Professional closing including contact information for follow-up