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Advanced Subscription Agreement

Advanced Subscription Agreement Template for Denmark

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Advanced Subscription Agreement

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Document background
The Advanced Subscription Agreement is designed for businesses offering recurring services under Danish jurisdiction, providing a robust framework for ongoing service relationships. This document is particularly crucial in today's subscription-based economy, where services are increasingly provided on a continuous basis rather than as one-time transactions. The agreement incorporates essential elements required by Danish law and EU regulations, including GDPR compliance, consumer protection measures, and electronic commerce requirements. It is specifically structured to address the complexities of modern subscription services, including service levels, data processing, payment terms, and customer support commitments. The Advanced Subscription Agreement is typically used when establishing long-term service relationships, particularly in technology and digital services sectors, where service continuity and compliance with Danish and EU regulatory frameworks are paramount.
Suggested Sections

1. Parties: Identification of the contracting parties - the service provider and the subscriber

2. Background: Context of the agreement and brief description of the subscription service

3. Definitions: Definitions of key terms used throughout the agreement

4. Subscription Services: Detailed description of the services provided under the subscription

5. Term and Renewal: Duration of the subscription, renewal terms, and notice periods

6. Fees and Payment: Subscription pricing, payment terms, billing cycles, and payment methods

7. Service Provider Obligations: Core obligations and commitments of the service provider

8. Customer Obligations: Core obligations and commitments of the subscriber

9. Service Levels: Service availability commitments and performance standards

10. Data Protection: GDPR compliance measures and data processing terms

11. Intellectual Property Rights: Ownership and usage rights of intellectual property

12. Confidentiality: Protection and handling of confidential information

13. Limitation of Liability: Scope and limits of each party's liability

14. Termination: Grounds for termination and consequences

15. General Provisions: Standard legal provisions including governing law, notices, and amendments

Optional Sections

1. Trial Period: Terms for any free trial or evaluation period, include when offering trial subscriptions

2. Professional Services: Additional implementation or consulting services, include when offering supplementary services

3. Service Credits: Compensation mechanism for service level failures, include for enterprise-grade services

4. Disaster Recovery: Business continuity and disaster recovery procedures, include for critical services

5. Audit Rights: Customer's rights to audit service provider's compliance, include for regulated industries

6. Insurance: Insurance requirements and coverage details, include for high-risk services

7. Multi-tenant Provisions: Specific terms for shared infrastructure services, include for SaaS solutions

Suggested Schedules

1. Service Description: Detailed technical specifications and features of the subscription service

2. Service Level Agreement: Detailed service levels, measurement methods, and remedies

3. Pricing Schedule: Detailed pricing tiers, volume discounts, and special rates

4. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

5. Support Services: Support level descriptions, response times, and escalation procedures

6. Security Requirements: Detailed security standards, protocols, and compliance requirements

7. Acceptable Use Policy: Rules and restrictions for using the subscription service

Authors

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Relevant legal definitions
Agreement
Authorized Users
Billing Cycle
Confidential Information
Customer Data
Documentation
Effective Date
Fees
Force Majeure
Initial Term
Intellectual Property Rights
Personal Data
Platform
Renewal Term
Service Credits
Service Levels
Services
Subscription
Subscription Term
Support Services
System Requirements
Term
Territory
Third-Party Components
Updates
Upgrades
User Credentials
Working Day
Service Provider Materials
Service Provider Systems
Permitted Purpose
Processing
Data Controller
Data Processor
Service Level Agreement
Maintenance Window
Emergency Maintenance
Business Hours
Commercially Reasonable Efforts
Acceptance Tests
Change Control Procedure
Critical Error
Non-Critical Error
Response Time
Resolution Time
Service Credits
Service Level Failure
Subscription Fees
Usage Data
Implementation Services
Clauses
Services Provision
Subscription Terms
Payment Terms
Service Levels
Data Protection
Confidentiality
Intellectual Property
Warranties
Liability Limitation
Indemnification
Force Majeure
Term and Termination
License Grant
Access Rights
Security Requirements
Support Services
Service Credits
Audit Rights
Dispute Resolution
Assignment
Amendments
Notice Requirements
Governing Law
Jurisdiction
Entire Agreement
Severability
Third Party Rights
Data Processing
Service Availability
Acceptance Testing
Change Management
Disaster Recovery
Business Continuity
Usage Restrictions
Implementation
Training
Maintenance
Updates and Upgrades
Exit Assistance
Insurance
Compliance with Laws
Relevant Industries
Relevant Teams
Relevant Roles
Industries
Danish Contracts Act (Aftaleloven): Fundamental law governing contract formation, validity, and enforcement in Denmark. Essential for establishing the basic contractual framework of the subscription agreement.
Danish Consumer Contracts Act (Forbrugeraftaleloven): Regulates contracts between businesses and consumers, including mandatory information requirements and right of withdrawal for distance contracts.
EU General Data Protection Regulation (GDPR): Governs the processing of personal data, requiring specific clauses about data collection, processing, and storage in subscription agreements involving EU customers.
Danish Payment Services Act (Betalingsloven): Implements EU Payment Services Directive (PSD2), governing payment processing and security requirements for subscription payments.
Danish E-Commerce Act (E-handelsloven): Implements EU E-Commerce Directive, covering requirements for online business transactions and electronic contracts.
Danish Marketing Practices Act (Markedsføringsloven): Regulates marketing practices and ensures fair commercial communication, including rules about subscription marketing and pricing transparency.
Danish Price Marking and Display Act (Prismærkningsloven): Requires clear pricing information, particularly important for subscription services with recurring payments.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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