Implementation Partner Agreement Template for Switzerland

1. Personnel: Specific requirements for key personnel, use when project requires dedicated staff or specific expertise

2. Service Levels: Performance metrics and service levels, use when specific performance standards are required

3. Security Requirements: Specific security protocols and requirements, use when handling sensitive data or systems

4. Business Continuity: Disaster recovery and business continuity requirements, use for critical implementations

5. Third Party Rights: Rights of third parties in relation to the implementation, use when third-party products or services are involved

6. Non-Competition: Competitive restrictions, use when protecting market position or sensitive industry knowledge

7. Knowledge Transfer: Requirements for training and knowledge transfer, use when client needs to maintain solution independently

8. Source Code Escrow: Source code protection arrangements, use when custom software is developed

1. Schedule 1 - Services Description: Detailed description of implementation services and deliverables

2. Schedule 2 - Project Plan: Timeline, milestones, and delivery schedule

3. Schedule 3 - Charging Structure: Detailed breakdown of fees, rates, and payment schedule

4. Schedule 4 - Service Levels: Detailed service level requirements and measurement criteria

5. Schedule 5 - Governance Procedures: Detailed procedures for project management and governance

6. Schedule 6 - Technical Requirements: Technical specifications and requirements

7. Schedule 7 - Personnel: Key personnel, roles, and responsibilities

8. Schedule 8 - Form of Change Order: Template for documenting and approving changes

9. Appendix A - Acceptance Criteria: Detailed criteria for accepting deliverables

10. Appendix B - Security Requirements: Detailed security protocols and requirements