1. Parties: Identifies the contracting parties with full legal names, addresses, and registration details as per UAE requirements
2. Background: Sets out the context of the agreement and brief description of the parties' business relationship
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules
4. Scope of Services: Detailed description of the services to be provided and any associated sales components
5. Term and Commencement: Specifies the duration of the agreement and effective date
6. Payment Terms: Details the fees, payment schedule, invoicing process, and any applicable taxes
7. Service Provider's Obligations: Lists the key responsibilities and commitments of the service provider
8. Customer's Obligations: Specifies the customer's responsibilities and commitments
9. Service Levels: Defines performance standards and metrics for service delivery
10. Warranties and Representations: States the warranties given by each party, including service quality guarantees
11. Intellectual Property Rights: Addresses ownership and usage rights of IP involved in service delivery
12. Confidentiality: Provisions for protecting confidential information exchanged during service delivery
13. Liability and Indemnification: Sets out liability limitations and indemnification obligations
14. Termination: Specifies circumstances and procedures for agreement termination
15. Force Majeure: Addresses unforeseeable circumstances preventing performance
16. Governing Law and Jurisdiction: Specifies UAE law as governing law and establishes jurisdiction for disputes
17. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
