Cancel Order Letter Template for United Arab Emirates

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Cancel Order Letter

"I need a Cancel Order Letter to notify a supplier that we're cancelling our bulk order of construction materials (Order #CR-789) placed on January 15, 2025, due to significant project delays, and request a refund of our 30% advance payment."

Document background

The Cancel Order Letter is a crucial business document used in the United Arab Emirates when a party needs to formally terminate or cancel a previously placed order. This document is essential in various commercial contexts, from simple retail transactions to complex business-to-business arrangements. The letter must comply with UAE Federal Law No. 5 of 1985 (Civil Code) and Federal Law No. 18 of 1993 (Commercial Transactions Law), which govern contract termination and commercial dealings. A properly drafted Cancel Order Letter should clearly identify the original order, state the intention to cancel, provide reasoning, and address any financial implications such as refunds or compensation. It serves as official documentation of the cancellation request and helps prevent potential disputes by clearly communicating the sender's intentions and maintaining a formal record of the cancellation notice.

Suggested Sections

1. Sender's Details: Full name, address, and contact information of the person or company sending the cancellation notice

2. Date: Current date when the cancellation letter is being written

3. Recipient's Details: Full name, address, and contact information of the person or company to whom the cancellation notice is being sent

4. Reference Line: Clear reference to the original order number, date, and any other relevant identifying information

5. Subject Line: Clear indication that this is an order cancellation notice

6. Order Details: Specific details of the order being cancelled, including products/services, quantities, and values

7. Cancellation Statement: Clear and unambiguous statement of intention to cancel the order

8. Reason for Cancellation: Brief explanation of why the order is being cancelled

9. Closing: Formal closing statement, signature, and name of the sender

Optional Sections

1. Refund Request: Details of any advance payments made and request for refund, to be included if payment was made in advance

2. Alternative Resolution: Proposed alternative solutions or replacement orders, if applicable

3. Legal References: References to specific contract terms or legal provisions supporting the cancellation, if needed

4. Urgency Statement: Statement indicating urgency or specific deadline for response, if time is of essence

5. Previous Communications: Reference to any previous communications regarding the order or cancellation, if any exist

Suggested Schedules

1. Copy of Original Order: Attachment of the original order document or purchase order for reference

2. Payment Evidence: Copies of payment receipts or transactions if refund is being requested

3. Communication Records: Copies of relevant previous communications regarding the order or issues leading to cancellation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Order Identification
Cancellation Notice
Effective Date
Reason for Cancellation
Payment and Refunds
Return of Goods
Mutual Release
Governing Law
Notice
Force Majeure
Previous Communications Reference
Legal Authority
Acknowledgment
Dispute Resolution

Relevant Industries

Retail

Manufacturing

Construction

Technology

E-commerce

Healthcare

Automotive

Real Estate

Professional Services

Logistics and Supply Chain

Consumer Goods

Industrial Equipment

Telecommunications

Hospitality

Education

Relevant Teams

Procurement

Legal

Operations

Customer Service

Sales

Administration

Supply Chain

Contract Management

Finance

Compliance

Commercial Operations

Relevant Roles

Procurement Manager

Purchasing Officer

Supply Chain Manager

Contract Administrator

Legal Counsel

Business Operations Manager

Account Manager

Customer Service Representative

Sales Manager

Operations Director

Commercial Manager

Administrative Assistant

Project Manager

Finance Manager

Compliance Officer

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Let's create your Cancel Order Letter

Authors

Alex Denne

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