Commercial party
Customer Support Contract
This Customer Support contract template is designed for a commercial customer service delivery organisation (or an individual customer support) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service delivery and customer-service-delivery-related services to be completed by the customer support on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service delivery firm or individual customer support on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesService Delivery Manager Contract
This Service Delivery Manager contract template is designed for a commercial customer service delivery organisation (or an individual service delivery manager) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service delivery and customer-service-delivery-related services to be completed by the service delivery manager on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service delivery firm or individual service delivery manager on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesCustomer Service Representative Contract
This Customer Service Representative contract template is designed for a commercial customer service organisation (or an individual customer service representative) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service and customer-service-related services to be completed by the customer service representative on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service firm or individual customer service representative on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesCustomer Advisor Contract
This Customer Advisor contract template is designed for a commercial customer service organisation (or an individual customer advisor) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service and customer-service-related services to be completed by the customer advisor on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service firm or individual customer advisor on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesCustomer Service Advisor Contract
This Customer Service Advisor contract template is designed for a commercial customer service organisation (or an individual customer service advisor) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service and customer-service-related services to be completed by the customer service advisor on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service firm or individual customer service advisor on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesCustomer Success Manager Contract
This Customer Success Manager contract template is designed for a commercial CS organisation (or an individual customer success manager) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of CS and CS-related services to be completed by the customer success manager on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the CS firm or individual customer success manager on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).