Referral Partner Agreement Template for Singapore

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Key Requirements PROMPT example:

Referral Partner Agreement

"Need a Referral Partner Agreement for our Singapore-based fintech company to establish a referral program with independent financial advisors, including a tiered commission structure and strict data protection requirements, to be implemented by March 2025."

Document background
The Referral Partner Agreement is essential for businesses in Singapore looking to expand their customer base through formal referral relationships. This document type is commonly used when companies want to establish a structured referral program with clear compensation terms and compliance measures. The agreement addresses key aspects such as commission structures, referral tracking mechanisms, and performance metrics while ensuring compliance with Singapore's regulatory framework, including data protection and competition laws. It's particularly relevant for businesses seeking to leverage external partners for growth while maintaining legal and operational clarity in their referral relationships.
Suggested Sections

1. Parties: Identification and details of the principal company and the referral partner

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Key terms used throughout the agreement

4. Appointment and Scope: Terms of appointment and scope of referral services

5. Referral Process: Detailed process for making and tracking referrals

6. Commission Structure: Payment terms, calculation methods, and payment schedule

7. Obligations of Parties: Responsibilities and duties of both parties

8. Term and Termination: Duration of agreement and termination provisions

9. Confidentiality: Protection of confidential information

10. Governing Law: Specification of Singapore law as governing law

Optional Sections

1. Training and Support: Details of training provided to referral partner - include when principal provides specific training or support systems

2. Marketing Guidelines: Rules for using principal's brand and marketing materials - include when referral partner will conduct marketing activities

3. Non-Compete: Restrictions on competing activities - include when protecting against competition is crucial

4. Data Protection: PDPA compliance requirements - include when personal data will be processed

5. Service Levels: Performance metrics and standards - include when specific performance targets are required

Suggested Schedules

1. Commission Schedule: Detailed breakdown of commission rates and calculations

2. Referral Process Flow: Detailed workflow diagram of referral process

3. Approved Marketing Materials: List of approved marketing materials and usage guidelines

4. Report Templates: Standard forms for reporting referrals and tracking

5. Service Territory: Definition of geographical or market coverage

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Industries

Contract Act 1872: Primary legislation governing contract formation, validity, and enforcement in Singapore

Electronic Transactions Act: Governs electronic contracts and digital signatures, ensuring legal recognition of electronic transactions

Partnership Act (Chapter 391): Regulates formation and operation of partnerships in Singapore

Business Names Registration Act 2014: Governs registration and regulation of business names in Singapore

Companies Act (Chapter 50): Primary legislation for company regulation and corporate governance

Personal Data Protection Act 2012: Governs collection, use, disclosure and care of personal data, including Data Protection Provisions and Do Not Call Provisions

Competition Act (Chapter 50B): Regulates anti-competitive practices and promotes fair competition in Singapore markets

Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices and provides additional rights in consumer transactions

Payment Services Act 2019: Regulates payment systems and payment service providers in Singapore

Copyright Act: Protects original works and regulates copyright ownership and licensing

Trade Marks Act: Governs registration and protection of trademarks in Singapore

Income Tax Act: Regulates taxation of income, including treatment of referral fees and commissions

Goods and Services Tax Act: Governs GST obligations and requirements for business transactions

Mediation Act 2017: Promotes and facilitates resolution of disputes through mediation

Arbitration Act: Provides framework for conducting arbitration proceedings in Singapore

Employment Act: Main labor law governing employment relationships and working conditions

Central Provident Fund Act: Regulates mandatory social security savings system for working Singaporeans and PRs

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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