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General Terms And Conditions Of Contract
"I need General Terms and Conditions of Contract for my New Zealand-based e-commerce business that sells eco-friendly home products to both retail and wholesale customers, with specific focus on online transactions and international shipping."
1. Parties: Identifies the contracting parties, including full legal names and addresses
2. Background: Sets out the context and purpose of the terms and conditions
3. Definitions and Interpretation: Defines key terms and establishes interpretation rules for the agreement
4. Application of Terms: Establishes how and when these terms apply to the business relationship
5. Ordering Process: Details how orders are placed, accepted, and processed
6. Price and Payment: Specifies pricing, payment terms, invoicing, and payment methods
7. Delivery and Performance: Outlines delivery terms, timeframes, and performance standards
8. Risk and Title: Determines when risk and ownership of goods passes to the customer
9. Warranties and Representations: States the warranties provided and compliance with Consumer Guarantees Act
10. Liability and Indemnity: Sets out liability limitations and indemnification obligations
11. Termination: Specifies how and when the agreement can be terminated
12. Force Majeure: Addresses circumstances beyond parties' control affecting performance
13. Confidentiality: Protects confidential information exchanged between parties
14. General Provisions: Contains standard boilerplate clauses including governing law, notices, and assignment
1. Intellectual Property: Required when IP rights are relevant to the goods/services provided
2. Data Protection: Needed when personal data is collected or processed
3. Credit Terms: Include when offering credit facilities to customers
4. Returns and Refunds: Required for retail or consumer-facing businesses
5. Service Level Agreement: Include when providing ongoing services with specific performance metrics
6. Insurance: Required when specific insurance obligations need to be imposed
7. Export/Import Controls: Include for international trade relationships
8. Compliance with Laws: Add when specific regulatory compliance needs emphasis
1. Schedule 1 - Pricing Schedule: Details of pricing, rates, and payment terms
2. Schedule 2 - Service Specifications: Detailed description of products or services covered
3. Schedule 3 - Service Levels: Specific performance metrics and service standards
4. Schedule 4 - Special Terms: Any special terms applying to specific products or services
5. Appendix A - Contact Details: Key contacts and notice details for both parties
6. Appendix B - Technical Requirements: Technical specifications or requirements
7. Appendix C - Forms and Procedures: Standard forms, ordering procedures, and processes
Authors
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Contract
Customer
Deliverables
Delivery Location
Documentation
Force Majeure Event
Goods
GST
Intellectual Property Rights
Loss
Order
Party/Parties
Payment Terms
Personnel
Price
Privacy Law
Purchase Order
Related Company
Representatives
Services
Service Levels
Specifications
Supplier
Term
Territory
Terms and Conditions
Third Party
Working Hours
Writing
Variation
Application of Terms
Order and Acceptance
Supply of Goods
Supply of Services
Delivery
Price and Payment
Risk and Title
Quality and Warranty
Customer Obligations
Supplier Obligations
Intellectual Property
Confidentiality
Data Protection
Liability and Indemnity
Insurance
Force Majeure
Termination
Consequences of Termination
Assignment and Subcontracting
Variations
Notices
Dispute Resolution
Compliance with Laws
Health and Safety
Anti-Corruption
Record Keeping
Audit Rights
Relationship of Parties
Severability
Waiver
Entire Agreement
Third Party Rights
Governing Law
Jurisdiction
Retail
E-commerce
Professional Services
Technology
Manufacturing
Distribution
Construction
Healthcare
Financial Services
Hospitality
Software and IT
Telecommunications
Consumer Goods
Business Services
Legal
Commercial
Operations
Sales
Procurement
Compliance
Risk Management
Customer Service
Business Development
Administration
Legal Counsel
Commercial Manager
Business Development Manager
Operations Manager
Procurement Manager
Sales Director
Compliance Officer
Risk Manager
Contract Administrator
Company Secretary
General Manager
Chief Executive Officer
Chief Legal Officer
Chief Operating Officer
Commercial Director
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