Aup Agreement Template for Malaysia

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Key Requirements PROMPT example:

Aup Agreement

"I need an AUP Agreement for my new cloud storage service launching in Malaysia by March 2025, with specific focus on data protection and bandwidth usage limitations for enterprise clients."

Document background
This Acceptable Use Policy (AUP) Agreement is designed for implementation in Malaysia, providing a comprehensive framework for managing and controlling the use of digital services, networks, and platforms. The document is essential for service providers who need to establish clear guidelines for acceptable use, protect their infrastructure, and ensure compliance with Malaysian regulations. The AUP Agreement incorporates key requirements from relevant Malaysian legislation, including the Personal Data Protection Act 2010 and Communications and Multimedia Act 1998, while addressing specific technical and operational concerns. It is particularly relevant for organizations providing internet services, hosting solutions, or digital platforms, serving as a crucial tool for risk management and user behavior regulation.
Suggested Sections

1. Parties: Identification of the service provider and the user/customer entering into the agreement

2. Background: Context of the agreement, including the nature of services provided and purpose of the AUP

3. Definitions: Key terms used throughout the agreement, including technical terminology and specific services

4. Scope of Services: Overview of the services covered by the AUP

5. Acceptable Use Terms: Detailed guidelines for permitted use of the services

6. Prohibited Activities: Specific actions and behaviors that are explicitly forbidden

7. Security Requirements: User obligations regarding account security and access credentials

8. Data Protection and Privacy: Terms relating to data handling and privacy compliance

9. Monitoring and Enforcement: Provider's rights to monitor usage and enforce policy terms

10. Consequences of Violation: Actions that may be taken in response to policy violations

11. Limitation of Liability: Limits on the provider's liability for service issues or user actions

12. Termination: Conditions and procedures for agreement termination

13. Governing Law: Specification of Malaysian law as governing law and jurisdiction

Optional Sections

1. Service Level Commitments: Include when specific service levels are guaranteed

2. Content Guidelines: Include when users can create or upload content

3. Bandwidth and Resource Usage: Include when there are specific resource limitations or quotas

4. Third-Party Services: Include when the service integrates with third-party platforms

5. Geographic Restrictions: Include when service access is limited to specific regions

6. Emergency Services: Include when the service could be used for emergency communications

7. Intellectual Property Rights: Include when users may create or share intellectual property

8. Payment Terms: Include when the service involves fees or payments

Suggested Schedules

1. Schedule 1: Technical Requirements: Detailed technical specifications and requirements for service use

2. Schedule 2: Usage Quotas: Specific limitations on bandwidth, storage, or other resources

3. Schedule 3: Security Standards: Detailed security requirements and protocols

4. Appendix A: Prohibited Content Categories: Detailed list of prohibited content types

5. Appendix B: Fee Schedule: Detailed breakdown of any applicable fees or charges

6. Appendix C: Incident Response Procedures: Procedures for handling security incidents and violations

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Telecommunications

Education

Financial Services

Healthcare

E-commerce

Cloud Services

Media and Entertainment

Professional Services

Government Services

Manufacturing

Retail

Relevant Teams

Legal

Information Technology

Information Security

Compliance

Risk Management

Operations

Technical Support

Customer Service

Infrastructure

Policy and Governance

Digital Operations

System Administration

Relevant Roles

Chief Information Security Officer

Legal Counsel

Compliance Officer

IT Director

Network Administrator

Security Manager

Risk Manager

Operations Manager

System Administrator

Policy Manager

Digital Services Manager

Technical Support Manager

Cloud Services Administrator

Information Security Analyst

Data Protection Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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