Memorandum Of Agreement For Services Template for Hong Kong

1. Service Levels: Include when specific performance metrics or KPIs need to be measured and monitored

2. Change Control: Include for complex services where scope changes are likely to be needed

3. Insurance: Include when specific insurance requirements are necessary for the services

4. Force Majeure: Include when services might be affected by events beyond parties' control

5. Non-Solicitation: Include to prevent poaching of staff or clients

6. Dispute Resolution: Include when specific dispute resolution procedures (e.g., mediation) are preferred

7. Anti-Corruption: Include for compliance with anti-bribery laws, especially if dealing with public sectors

8. Business Continuity: Include for critical services requiring disaster recovery planning

1. Schedule 1 - Service Specification: Detailed description of services, methodologies, and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Contact Details and Key Personnel: List of key contacts and authorized representatives for both parties

5. Schedule 5 - Required Insurance Coverage: Specific insurance types and coverage levels required

6. Appendix A - Form of Change Order: Template for documenting and approving changes to services

7. Appendix B - Security and Data Protection Requirements: Detailed security protocols and data handling procedures