Credit Rejection Letter Template for Denmark

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Credit Rejection Letter

Document background
The Credit Rejection Letter is a crucial document in the Danish financial services sector, required when a financial institution declines a credit application. It serves both legal and communication purposes, ensuring compliance with Danish financial regulations while maintaining professional customer relations. The document must be used whenever a credit application is rejected, whether for consumer or business credit, and must include specific information required by Danish law about the rejection reasons, any credit scoring used, and the applicant's rights. The letter plays a vital role in maintaining transparency in financial decisions and protecting consumer rights under Danish jurisdiction, while also helping institutions manage potential disputes and maintain regulatory compliance.
Suggested Sections

1. Header Information: Institution's letterhead, date, reference number, and recipient's contact details

2. Salutation: Formal greeting addressing the applicant

3. Application Reference: Clear reference to the credit application including product type and date of application

4. Decision Statement: Clear and direct statement of the rejection decision

5. Primary Reason(s): Main factors that led to the rejection, presented clearly and professionally

6. Credit Score Information: Information about any credit scoring system used, if applicable, as required by Danish regulations

7. Next Steps: Information about what the applicant can do next, including any appeal rights

8. Contact Information: Details for how the applicant can reach out with questions

9. Closing: Professional closing statement and signature block

Optional Sections

1. Alternative Products: Suggested alternative financial products that might be more suitable - include when there are viable alternatives to offer

2. Credit Bureau Information: Details about credit reporting agencies used - include when credit report was a factor in decision

3. Reapplication Timeline: Information about when the applicant can reapply - include when institution has specific reapplication policies

4. Financial Counseling Resources: Information about available financial counseling services - include when rejection is due to financial circumstances

5. GDPR Rights Statement: Detailed information about data protection rights - include when detailed personal data was processed

Suggested Schedules

1. Credit Score Report Summary: Simplified version of credit score information if used in decision-making

2. List of Credit Reference Agencies: Contact details for credit reference agencies used in the assessment

3. Financial Counseling Services List: Contact information for approved financial counseling services

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