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White Label Solution Agreement
"I need a White Label Solution Agreement for our cloud-based CRM software that we'll license to partners across the EU, with implementation starting January 2025; the agreement must include strong data protection provisions and multi-language support requirements."
1. Parties: Identification of the contracting parties - solution provider and white label partner
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. License Grant: Scope of the license to use and rebrand the solution, including territory and exclusivity provisions
5. Branding and Intellectual Property: Rules for rebranding, use of trademarks, and IP ownership
6. Service Provision: Core obligations regarding the provision of the white label solution
7. Implementation and Integration: Process and responsibilities for implementing the solution
8. Service Levels: Performance standards, availability, and support requirements
9. Data Protection and Security: GDPR compliance, data handling, and security requirements
10. Fees and Payment: Pricing structure, payment terms, and billing procedures
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Indemnities: Guarantees regarding the solution and mutual indemnification obligations
13. Liability and Limitations: Scope of liability and limitation of damages
14. Term and Termination: Duration, renewal, and termination provisions
15. Post-Termination Obligations: Responsibilities and rights after contract end
16. General Provisions: Standard legal clauses including governing law, jurisdiction, and notices
1. Marketing and Promotion: Guidelines for marketing the white label solution - include when partner has marketing rights
2. Training and Support: Details of training and support services - include when provider offers extensive training
3. Revenue Sharing: Revenue sharing model and calculations - include for partnership-based arrangements
4. Third-Party Integration: Rules for integrating third-party services - include when solution interfaces with other systems
5. Disaster Recovery: Disaster recovery and business continuity - include for critical business solutions
6. Source Code Escrow: Source code escrow arrangements - include when agreed to provide code access security
7. Customer Support Flow: End-user support responsibilities - include when support duties are shared
8. Customization Rights: Scope of permitted customizations - include when partner can modify solution
1. Schedule 1 - Solution Description: Detailed technical specifications and functionality of the solution
2. Schedule 2 - Service Levels: Detailed SLA metrics, reporting, and penalties
3. Schedule 3 - Fee Schedule: Detailed pricing, payment terms, and calculation methods
4. Schedule 4 - Support Services: Support level definitions and response times
5. Schedule 5 - Security Requirements: Detailed security protocols and compliance requirements
6. Schedule 6 - Implementation Plan: Project plan for implementation and integration
7. Schedule 7 - Approved Branding Guidelines: Specific rules for rebranding and white labeling
8. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms
9. Appendix B - Technical Requirements: Technical specifications for integration and operation
Authors
Authorized Users
Background IP
Branding Guidelines
Business Day
Confidential Information
Configuration Services
Customer Data
Documentation
Effective Date
End Users
Fees
Force Majeure Event
GDPR
Implementation Period
Implementation Plan
Initial Term
Intellectual Property Rights
License
Maintenance Services
Personal Data
Platform
Provider Materials
Renewal Term
Service Credits
Service Levels
Services
Solution
Source Code
Specifications
Support Services
Term
Territory
Third-Party Components
Updates
Upgrades
User Interface
White Label Partner Materials
White Label Solution
White Label Branding
License Grant
Service Provision
Implementation
Service Levels
Support Services
Intellectual Property
White Label Rights
Data Protection
Confidentiality
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Termination
Payment Terms
Audit Rights
Competition
Assignment
Subcontracting
Dispute Resolution
Governing Law
Integration Requirements
Security Requirements
Change Management
Branding Requirements
Quality Control
Reporting
Insurance
Compliance
Notice
Severability
Entire Agreement
Information Technology
Software Development
Financial Services
Banking
Healthcare Technology
E-commerce
Telecommunications
Digital Marketing
Professional Services
Insurance
Educational Technology
Payment Services
Legal
Information Technology
Product Development
Commercial
Partnerships
Compliance
Procurement
Sales
Business Development
Technical Operations
Chief Technology Officer
Legal Counsel
Head of Partnerships
Product Manager
Commercial Director
Compliance Officer
IT Director
Chief Information Officer
Business Development Manager
Solutions Architect
Partnership Manager
Procurement Manager
Technical Project Manager
Chief Legal Officer
Head of Sales
Find the exact document you need
White Label Solution Agreement
German law-governed agreement for licensing and rebranding technology solutions, establishing terms between solution providers and white label partners.
White Label SaaS Agreement
German law-governed agreement enabling a company to rebrand and resell another company's SaaS solution, including service delivery, data protection, and white labeling terms.
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