E Commerce Fulfillment Vendor Agreement Template for Germany

1. Environmental Compliance: Additional provisions for eco-friendly packaging and sustainable practices, used when parties have specific environmental commitments

2. International Shipping: Special provisions for cross-border fulfillment, used when services include international shipping

3. Value-Added Services: Terms for additional services like gift wrapping or custom packaging, included when offering premium services

4. Disaster Recovery: Detailed disaster recovery and business continuity requirements, included for high-volume or critical fulfillment relationships

5. Quality Control: Specific quality assurance procedures and requirements, included for luxury goods or sensitive products

6. Subcontractor Requirements: Terms governing use of subcontractors, included when vendor may outsource certain functions

7. Marketing and Branding: Requirements for maintaining brand standards in packaging and customer communication, included for brand-sensitive clients

1. Schedule 1 - Service Level Agreement: Detailed metrics, KPIs, and performance standards with specific targets

2. Schedule 2 - Pricing Schedule: Detailed fee structure, including base rates, volume discounts, and special handling charges

3. Schedule 3 - Operating Procedures Manual: Detailed operational procedures and workflows

4. Schedule 4 - Systems Integration Specifications: Technical specifications for IT systems integration

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements for facilities and systems

6. Schedule 6 - Insurance Requirements: Specific insurance types and coverage amounts required

7. Appendix A - Approved Facilities: List of approved warehouses and fulfillment centers

8. Appendix B - Key Personnel: List of key contacts and responsible personnel from both parties

9. Appendix C - Restricted Products: List of products requiring special handling or excluded from scope