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Acceptable Use Policy Agreement

Acceptable Use Policy Agreement Template for Germany

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Key Requirements PROMPT example:

Acceptable Use Policy Agreement

"I need an Acceptable Use Policy Agreement for a new e-learning platform launching in Germany in March 2025, which will be used by both educational institutions and individual learners, with specific focus on data protection for minor students and content sharing restrictions."

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Document background
The Acceptable Use Policy Agreement is a fundamental document for any organization providing digital services, platforms, or network access in Germany. It establishes the framework for appropriate use of services while ensuring compliance with German legal requirements, including the GDPR, Telemedia Act, and German Civil Code. This document is essential when offering online services, hosting platforms, or providing network access to users, whether in a business-to-consumer or business-to-business context. The policy needs to address German-specific requirements for data protection, user privacy, content moderation (particularly under NetzDG), and IT security measures. It should be implemented when launching new digital services or updating existing ones to ensure proper user conduct and legal compliance.
Suggested Sections

1. Parties: Identification of the service provider and scope of users to whom the policy applies

2. Background: Context of the policy, services covered, and general purpose

3. Definitions: Clear definitions of technical terms, services, and key concepts used throughout the policy

4. Scope of Services: Detailed description of services covered by the policy

5. User Obligations: General obligations and requirements for users accessing and using the services

6. Prohibited Activities: Comprehensive list of forbidden activities and behaviors

7. Content Guidelines: Rules regarding user-generated content and acceptable content standards

8. Security Requirements: User obligations regarding account security, passwords, and access controls

9. Monitoring and Enforcement: Description of how the policy is enforced and systems monitored

10. Consequences of Violation: Actions that may be taken in response to policy violations

11. Data Protection and Privacy: Information about data collection, processing, and user privacy rights

12. Changes to the Policy: Process for updating the policy and notifying users of changes

13. Governing Law: Specification of German law as governing law and jurisdiction

Optional Sections

1. Service Level Commitments: Include when the AUP is tied to specific service level agreements or performance guarantees

2. Age Restrictions: Include when services are age-restricted or have special provisions for minors

3. Third-Party Services: Include when the service integrates with or relies on third-party platforms or services

4. Intellectual Property Rights: Include when users can upload or create content, or when IP rights need specific protection

5. Commercial Use Provisions: Include when different rules apply to commercial versus personal use

6. Emergency Procedures: Include for critical services requiring specific procedures during emergencies or outages

7. Reporting Mechanisms: Include when providing specific channels for reporting violations or abuse

Suggested Schedules

1. Acceptable Use Examples: Detailed examples of acceptable and unacceptable use cases

2. Technical Requirements: Specific technical requirements or configurations required for service use

3. Fee Schedule: If applicable, details of any fees or charges related to policy violations or special use cases

4. Contact Information: Detailed contact information for support, abuse reporting, and legal notices

5. Privacy Notice: Detailed privacy notice compliant with GDPR requirements

6. Service-Specific Rules: Specific rules for different services or features covered by the policy

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Service
Platform
User
Authorized User
Business User
Consumer User
Account
Access Credentials
User Content
Personal Data
Service Provider
Terms of Service
Prohibited Content
Illegal Content
System Resources
Network
Security Breach
Unauthorized Access
User Interface
API
Authentication
Authorization
Bandwidth
Data Processing
Third-Party Services
Intellectual Property Rights
Force Majeure
Malicious Code
Service Level
Usage Data
Log Data
Content Moderation
Acceptable Use
Abuse
Emergency Maintenance
Scheduled Maintenance
User Agreement
Privacy Notice
Data Controller
Data Processor
Consent
Technical Measures
Organizational Measures
Security Incident
Suspension
Termination
Notice Period
Applicable Law
Clauses
Access Rights
Account Usage
Data Protection
Privacy
Acceptable Use
Prohibited Activities
User Obligations
Security Requirements
Service Availability
Content Standards
Monitoring Rights
Enforcement
Suspension Rights
Termination Rights
Intellectual Property
User Content
Third Party Rights
Liability
Indemnification
Force Majeure
Compliance
Changes to Service
Modification Rights
Notice Requirements
Jurisdiction
Governing Law
Consumer Rights
Technical Requirements
Security Measures
Data Processing
Content Moderation
Service Level
Authentication
User Registration
Reporting Obligations
Emergency Measures
Audit Rights
Relevant Industries

Information Technology

Telecommunications

E-commerce

Digital Services

Cloud Computing

Software as a Service

Online Platforms

Social Media

Financial Services

Healthcare Technology

Educational Technology

Gaming and Entertainment

Professional Services

Digital Media

Internet Service Providers

Relevant Teams

Legal

Compliance

Information Security

IT Operations

Risk Management

Data Protection

Customer Support

Product Development

Platform Operations

Network Operations

Privacy

Digital Services

User Experience

Technical Support

Corporate Governance

Relevant Roles

Legal Counsel

Data Protection Officer

IT Security Manager

Compliance Officer

Risk Manager

Platform Operations Manager

Chief Technology Officer

Chief Information Security Officer

System Administrator

Network Operations Manager

Privacy Manager

Digital Services Director

Customer Service Manager

Product Manager

Information Security Analyst

Industries
GDPR (General Data Protection Regulation): While an EU regulation, it's directly applicable in Germany and crucial for data processing aspects of the AUP, especially regarding user data collection and processing
German Federal Data Protection Act (BDSG): The national implementation of GDPR principles and additional German-specific data protection requirements
Telemedia Act (TMG - Telemediengesetz): Governs electronic information and communication services, including requirements for service providers and user protection
German Civil Code (BGB): Contains fundamental contract law principles and consumer protection provisions that affect terms and conditions in AUPs
Network Enforcement Act (NetzDG): Regulates content moderation and handling of illegal content on digital platforms
IT Security Act (IT-Sicherheitsgesetz): Sets requirements for IT security measures that might need to be reflected in the AUP
Interstate Treaty on Media (Medienstaatsvertrag): Provides framework for media services and platforms, including content-related regulations
German Criminal Code (StGB): Relevant sections regarding cyber crimes, illegal content, and prohibited online activities that should be addressed in the AUP
Unfair Competition Act (UWG): Relevant for commercial communications and fair business practices that might be addressed in the AUP
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Acceptable Use Policy Agreement

A German law-compliant agreement defining acceptable use terms for digital services, including user obligations and compliance with German data protection and consumer laws.

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