Vendor Services Agreement Template for Switzerland

1. Personnel and Subcontractors: Include when vendor will use subcontractors or when specific personnel requirements exist

2. Compliance with Laws: Include for regulated industries or when specific regulatory compliance is critical

3. Insurance: Include when specific insurance coverage requirements are necessary

4. Security Requirements: Include when vendor requires access to client systems or handles sensitive data

5. Business Continuity: Include for critical services requiring disaster recovery planning

6. Transition Services: Include when complex service transition or exit planning is required

7. Audit Rights: Include when client needs rights to audit vendor's performance or compliance

8. Environmental Requirements: Include when services have environmental impacts or sustainability requirements

9. Import/Export Compliance: Include when services involve cross-border elements

10. Anti-Corruption: Include when services involve government interaction or high-risk jurisdictions

1. Schedule 1 - Service Description: Detailed technical and operational specifications of services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms

4. Schedule 4 - Personnel: Key personnel, qualifications, and replacement procedures

5. Schedule 5 - Data Processing Agreement: Detailed data protection obligations and procedures

6. Schedule 6 - Security Requirements: Technical and organizational security measures

7. Schedule 7 - Business Continuity Plan: Disaster recovery and business continuity procedures

8. Appendix A - Contact Details: Key contact information for both parties

9. Appendix B - Required Insurance Coverage: Specific insurance types and coverage amounts

10. Appendix C - Approved Subcontractors: List of pre-approved subcontractors if applicable