Term Service Contract Template for Switzerland

1. Service Levels: Detailed service level agreements and performance metrics, used when specific performance standards need to be measured

2. Personnel: Requirements for service provider's personnel, including key personnel provisions, used when specific individuals are critical to service delivery

3. Compliance: Specific regulatory compliance requirements, used in regulated industries or when handling sensitive data

4. Insurance: Insurance requirements and coverage levels, used for high-risk services or when required by industry standards

5. Business Continuity: Disaster recovery and business continuity provisions, used for critical services

6. Audit Rights: Client's rights to audit service provider's performance and compliance, used in regulated industries or for critical services

7. Non-Competition: Restrictions on competitive activities, used when service provider has access to sensitive business information

8. Force Majeure: Provisions for unforeseeable circumstances, used when service continuity is critical

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Data Processing Agreement: Specific terms for handling personal data under Swiss law

5. Schedule 5 - Key Personnel: List of key personnel and their roles

6. Appendix A - Contact Details: Contact information for key representatives of both parties

7. Appendix B - Required Insurance: Detailed insurance requirements and coverage levels

8. Appendix C - Change Request Form: Template for requesting and documenting changes to services