Software Development Service Agreement Template for Canada

1. Source Code Escrow: Required when source code needs to be held in escrow for client protection

2. Service Level Agreement: Needed for projects including ongoing maintenance or support

3. Change Management: For projects likely to require scope or requirement changes

4. Security Requirements: For projects involving sensitive data or specific security standards

5. Disaster Recovery: When business continuity is critical to the project

6. Third-Party Materials: When third-party software or libraries will be incorporated

7. Training and Documentation: When knowledge transfer is a significant component

8. Non-Solicitation: When protection against hiring team members is required

9. International Data Transfers: When data will be transferred across borders

10. Open Source Compliance: When open source components will be used in the software

1. Schedule A - Statement of Work: Detailed technical specifications and requirements

2. Schedule B - Project Plan: Detailed timeline, resources, and delivery schedule

3. Schedule C - Pricing and Payment Schedule: Detailed breakdown of costs and payment milestones

4. Schedule D - Acceptance Test Criteria: Specific criteria and procedures for accepting deliverables

5. Schedule E - Service Level Requirements: Performance metrics and service levels if applicable

6. Schedule F - Personnel: Key personnel and their roles in the project

7. Schedule G - Security Requirements: Detailed security specifications and compliance requirements

8. Appendix 1 - Technical Stack: Approved technologies, frameworks, and tools

9. Appendix 2 - Change Request Template: Standard format for requesting and approving changes

10. Appendix 3 - Report Templates: Standard formats for progress and status reporting