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Customer Advisory Board Agreement
"I need a Customer Advisory Board Agreement for my SaaS company based in Toronto, where board members will meet quarterly starting March 2025 to provide product feedback and market insights, with compensation including both cash honorarium and stock options."
1. Parties: Identification of the company and the advisory board member
2. Background: Context of the agreement and purpose of the Customer Advisory Board
3. Definitions: Key terms used throughout the agreement
4. Appointment and Term: Official appointment to the advisory board and duration of service
5. Role and Responsibilities: Detailed description of advisory board member duties and expectations
6. Meeting Requirements: Frequency, format, and attendance requirements for advisory board meetings
7. Compensation: Details of compensation, reimbursement, and any other financial arrangements
8. Confidentiality: Obligations regarding confidential information and trade secrets
9. Intellectual Property: Ownership and rights to ideas, suggestions, and innovations provided during service
10. Conflicts of Interest: Disclosure requirements and handling of potential conflicts
11. Termination: Conditions and process for ending the advisory relationship
12. General Provisions: Standard legal clauses including governing law, amendments, and notices
1. Non-Competition: Restrictions on competing activities, used when advisor has access to highly sensitive information
2. Insurance: Requirements for liability insurance, used when advisory role involves significant risks
3. Equity Compensation: Details of any stock or option grants, used when offering equity-based compensation
4. Social Media and Public Relations: Guidelines for public communications, used when advisor may speak publicly about the company
5. Travel Requirements: Specific travel obligations and policies, used when in-person meetings are required
6. Succession Planning: Process for replacing the advisor, used for long-term advisory relationships
1. Schedule A - Compensation Details: Detailed breakdown of compensation, including meeting fees, retainers, and expense policies
2. Schedule B - Meeting Schedule: Annual calendar of planned meetings and time commitments
3. Schedule C - Confidential Information: Specific categories of confidential information covered by the agreement
4. Schedule D - Code of Conduct: Detailed behavioral expectations and ethical guidelines
5. Appendix 1 - Conflict Disclosure Form: Template for declaring potential conflicts of interest
6. Appendix 2 - Expense Reimbursement Form: Standard form for submitting expenses for reimbursement
Authors
Term and Termination
Services
Meetings and Attendance
Compensation
Expenses
Confidentiality
Intellectual Property
Non-Competition
Non-Solicitation
Conflicts of Interest
Representations and Warranties
Independent Contractor
Indemnification
Insurance
Compliance with Laws
Privacy
Data Protection
Public Announcements
Amendment and Waiver
Assignment
Notices
Governing Law
Dispute Resolution
Entire Agreement
Severability
Force Majeure
Counterparts
Technology
Software
Healthcare
Financial Services
Manufacturing
Telecommunications
Professional Services
Consumer Goods
Retail
Industrial Products
Biotechnology
Energy
Education Technology
Legal
Customer Success
Executive Leadership
Product Management
Marketing
Business Development
Corporate Governance
Customer Experience
Strategic Planning
Board Relations
Chief Executive Officer
Chief Product Officer
Chief Marketing Officer
Customer Success Director
Product Manager
Legal Counsel
Corporate Secretary
Customer Experience Manager
Strategic Planning Director
Board Relations Manager
Advisory Board Coordinator
Business Development Director
General Counsel
Head of Customer Advisory
Vice President of Customer Relations
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